Your password serves as a crucial gateway to access your account on our website, used in combination with your username or email. We ensure all passwords are encrypted, kept confidential, and are case sensitive for your security. It is imperative that you do not share your password with anyone, including our staff. Store it securely, ensuring it remains out of reach from unauthorized individuals.
We at RockinBet advise updating your password routinely, ideally every 30 days. To update your password, sign in to your RockinBet Account with your existing credentials. Navigate to "Profile Settings" in the your profile image, and go to "Change password.". Take care to note it accurately as it remains case sensitive and cannot be reused immediately. For security, you are limited to three password changes within a 24-hour period. Should you require further assistance, please reach out to Customer Service.
For any direct assistance via phone, email, or chat, you will need to provide only your account number and your 4-digit PIN. This information is essential when inquiring about details specific to your account.
You can update your 4-digit PIN online through the RockinBet website. Log in, go to "Account," then "Security Settings," and select "4-digit PIN" to make changes. You'll need to enter your current PIN and then choose a new one. Remember, previously used PINs cannot be reused immediately. If your PIN is forgotten, our Customer Service team is available to help you retrieve it.
If you forget your account number or password, retrieve them by clicking the “Forget Password?” link next to the login fields. You will need to provide your registered email address or account number, verify you are not a robot, and submit the form. A verification link will then be sent to your email. Click this link to proceed with recovering your account information following the displayed instructions. For additional support, our Customer Service team is ready to assist you.
Your insights and suggestions regarding the security settings of your RockinBet account are invaluable. Do not hesitate to reach out to Customer Service to share your feedback or obtain further information. Our team is dedicated to ensuring your account remains secure and your experience seamless.